Contact Us

Process Orchestrator

The Powerful Omnichannel Orchestrator

Book a demo

Process Orchestrator

CRIF Foundation Framework is a flexible, agile and innovative suite of business process management (BPM) tools: a framework designed to address digital transformation and a powerful omnichannel orchestrator built on the latest cloud architecture. It is successfully used in credit origination processes, engagement, connector orchestration, case management, remote real estate appraisal, and more. It automates the end-to-end processes, from data capture to approval and booking, orchestrating manual activities through workflow and document management, connecting participants and integrating all systems involved to meet an organization’s credit processing needs, either with a pre-defined or a custom-tailored solution.

 

Key benefits Process Orchestrator

  • Control

    Online tracking, full traceability, and integrated KPI/SLA measurement to ensure compliance with internal policies and regulations.

  • Multi-country

    Native tools to support multi-culture and multilingual solutions. One installation to serve many countries.

  • Modular

    Using modern technologies and based on microservices that guarantee modularity and scalability. Decouple business process management from decision management.

  • Connector framework

    Data integration via REST and SOAP, with native StrategyOne workflow integration and ready‑to‑use connectors for sources like Credit Bureau and Business Information.

  • Digital platform

    Utilize an innovative mechanism to manage direct customer channels and deliver a seamless, low‑rework experience across them.

  • Access to CRIF professionals

    Support through consulting, setup, training, customization, and ongoing maintenance, enabling the adoption of ready‑to‑use solutions like the CRIF Loan Origination Solution.

Our Solution

Process Orchestrator unifies and automates the credit workflow, connecting systems, data, and teams in one coordinated environment. The result is faster processing, greater visibility, and more efficient operations from application to booking.

A visual tool that lets teams design and test business processes without coding, speeding up delivery and reducing IT dependency.

This feature provides a dynamic case management tool for end-users such as branch operators, credit analysts and back-office staff. It enables them to carry out their processing tasks efficiently and effectively using worklist and electronic document management. Supervisors and managers also use features to monitor and improve the operational performance and to modify the worklists.

The CRIF Foundation Framework Business Administration Console (BAC) provide a web-based interface for administrative tasks in the solution such as user management, profiles and roles, organizational structure and diagnostic tools and many other configuration functionalities.

The framework connects seamlessly with all of a company’s digital channels through omnichannel REST APIs, ensuring a smooth communication between users, services, and applications. It supports responsive front‑end experiences, B2B integrations with partners and brokers, and a standardized way to orchestrate processes across every channel. Reusable web components can be embedded in both internal workflows and external apps, reducing development time and accelerating access to digital services.

It keeps a constant detailed record of activities carried out throughout the CRIF Foundation Framework. The organization can define the business data that is kept in the records and administrators can interrogate the logs on demand to extract data or produce formatted audit reports.
Comprehensive auditing is essential for compliance and regulatory requirements.

The framework offers powerful integration capabilities, allowing business users to connect external services through standard protocols like SOAP and REST without relying on IT teams. It includes native integration with StrategyOne, enabling decision rules to be updated instantly, without redeployments and without disrupting operations.

A rich and constantly expanding catalog of nearly 60 ready‑to‑use connectors gives access to data sources such as credit bureaus, anti‑fraud systems, real estate services, and other CRIF solutions. New connectors can be developed quickly, ensuring fast, flexible, and scalable integration across the entire ecosystem.

Identity Verification & Anti-fraud

AI-Driven Decision Management